Privacy Policy

Folk Buyers Agency ("we", "us", or "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

Through our website and enquiry forms, we collect the following personal information:

  • First name and surname
  • Email address
  • Phone number
  • Price range of interest
  • Type of enquiry
  • Any additional message or information you choose to provide
  • Your marketing communication preferences (if you opt in)

We collect this information directly from you when you complete our contact form or otherwise interact with us.

2. How We Use Your Information

We use your personal information to:

  • Respond to your enquiry and provide relevant property-related services
  • Communicate with you regarding your enquiry or interest in our services
  • Provide updates and marketing material (only if you have opted in)
  • Improve our website and customer experience
  • Comply with legal obligations

3. Disclosure of Personal Information

We do not sell your information. Your personal data may be shared with trusted third-party service providers who help us operate our website or manage communications, but only for purposes outlined in this policy. All providers are bound by confidentiality and data protection obligations.

We may also disclose your information where required by law.

4. Marketing Communications

You will only receive marketing communications from us if you have given your explicit consent by ticking the opt-in box on our form. You can unsubscribe from these communications at any time by clicking the link in our emails or contacting us directly.

5. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your information is stored securely in electronic form.

6. Access and Correction

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate. To do so, please contact us at the email address below.

7. Contact Us

If you have any questions, concerns, or complaints regarding your personal information or this policy, please contact:

Folk Buyers Agency
Email: hello@folkbuyersagency.com.au